Contact Channels of KSAU-HS

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Call Centers

Reliable assistance to callers by handling inquiries and directing them to the appropriate departments through internal extensions.

Riyadh: +966-11-4299999

Jeddah: +966-12-2246666

Al-Ahsa: +966-13-5629000

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IT Reports

A service for submitting and tracking technical reports related to the university website.

Response Time: Within 5 days.

Service Availability: Throughout the week.

 

​FAQ

Reliable answers to key inquiries.

 

Suggestions and Feedback

We welcome your thoughts and suggestions to help us improve our services.

 

Live Chat

An interactive communication service to enhance customer satisfaction.

Response Time: Immediately.

Service Availability: Sunday to Thursday,8:00 AM–4:00 PM.

 

Chatbot Support

Automated responses to general inquiries.

Response Time: Immediately.

Service Availability: Throughout the week.